The Experience of Care Annual Report 2025 for Calderdale and Kirklees brings together a powerful collection of examples that demonstrate our shared commitment, across health and care partners, to listening, learning and acting on what matters most to the people who use our services, their carers and our workforce.
Experience of care is fundamental to quality. Alongside safety and effectiveness, it is one of the core pillars of high‑quality healthcare, and a vital driver of improvement.
The stories, initiatives and learning contained within this report show how partners across Calderdale and Kirklees are embedding compassion, dignity and inclusion into everyday practice, and using insight to shape services in ways that reflect the diverse needs of our communities.
You can also download the Experience of Care 2025: Calderdale and Kirklees Annual Report as a PDF.